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Darren Leuders Customer Service Award

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Darren Leuders was a past association President and a highly valued, committed and driven member of the Executive Management Committee. Additionally, he was fortunate to be gifted with outstanding customer service skills.

Following Darren’s untimely death in 2007, the CCASA Executive determined that a most fitting tribute would be to create an industry award recognising outstanding customer service - The Darren Leuders Customer Service Award.


The award, which is proudly sponsored by Phoenix, is presented annually to an employee of a CCASA member, who has performed above and beyond the call of duty in providing excellence in customer service.


It also supports the promotion and improvement in excellent customer service delivered by CCASAmembers.

Who Can Nominate?

Nominations will be accepted from any employee of a CCASA member, and must be seconded by a CCASA member. You could nominate someone you work with, or someone who has helped you and meets the above criteria.


The successful recipient is announced at the annual CCASA Information Forum.

CCASA members can lodge their nominations using the Darren Leuders Customer Service Award Nomination form. Please ensure nominations are in by the required date.

Darren Leuders Winners

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